Terms of service
TERMS OF SERVICE
Overview
This website is operated by RUSA RUCKUS. Throughout the site, the terms “we”, “us”, and “our” refer to RUSA RUCKUS.
By visiting our website and/or purchasing products from us, you engage in our service and agree to be bound by the following Terms of Service.
If you do not agree to these terms, please do not use this website.
---
Products & Orders
All products are subject to availability and may be updated, modified, or removed at any time without notice.
We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or stock/production issues.
All products are made to order through third-party production and fulfilment partners.
---
Pricing
All prices are listed in AUD unless otherwise stated.
Prices may change without notice.
RUSA RUCKUS reserves the right to correct pricing errors or inaccuracies at any time.
---
Shipping
Orders are shipped through third-party fulfilment and delivery providers.
Shipping times are estimates only and may vary depending on location, production times, carrier delays, or seasonal demand.
Once an order has been dispatched, RUSA RUCKUS is not responsible for:
- Lost or stolen parcels
- Delayed deliveries
- Carrier-related issues
- Incorrect shipping information entered by customers
- Damage caused during shipping transit
Customers are responsible for monitoring tracking updates provided after dispatch.
---
Returns & Refunds
As products are made to order, change-of-mind returns or exchanges may not be accepted.
If your item arrives faulty, damaged, or incorrect, please contact us within a reasonable timeframe with proof of the issue.
Any refund or replacement decisions remain at the discretion of RUSA RUCKUS and applicable Australian Consumer Law.
---
Intellectual Property
All branding, artwork, logos, graphics, designs, images, and website content are the property of RUSA RUCKUS and may not be copied, reproduced, or used without written permission.
---
Website Use
You agree not to use this website for:
- Illegal activities
- Fraudulent purchases
- Attempting to interfere with website security or functionality
- Copying or redistributing content without permission
We reserve the right to restrict or terminate access to users who breach these terms.
---
Limitation of Liability
RUSA RUCKUS is not liable for any indirect, incidental, or consequential damages arising from the use of this website, products, or services.
All products are used at the customer’s own risk.
---
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice.
Continued use of the website following changes constitutes acceptance of those updated terms.
---
Contact
For any questions regarding these Terms of Service, please contact RUSA RUCKUS through our official contact channels.